Last updated: July 18, 2025
This privacy policy sets out how Isaac Care (“we”, “our”, “us”) uses and protects any information that you provide when you use this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.
Isaac Care may update this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes. This policy is effective from July 18, 2025.
What We Collect
We may collect the following information:
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Name and job title
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Contact information including email address
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Demographic information such as postcode, preferences, and interests
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Other information relevant to customer surveys and/or offers
What We Do With the Information We Gather
We require this information to understand your needs and provide you with a better service, particularly for the following reasons:
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Internal record keeping
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Improving our products and services
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Periodically sending promotional emails about new products, special offers, or other information we think you may find interesting, using the email address you have provided
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From time to time, contacting you for market research purposes via email, phone, or mail
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Customising the website according to your interests
Legal Basis for Processing
We process your personal data based on the following legal grounds:
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Consent: Where you have provided your explicit consent for us to process your personal data for specific purposes.
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Performance of a Contract: Where the processing is necessary for the performance of a contract to which you are a party.
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Legitimate Interests: Where the processing is necessary for our legitimate interests, provided that your interests and fundamental rights do not override those interests.
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Legal Obligation: Where we are required to process your personal data to comply with a legal obligation.
Security
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. Specific retention periods for different types of data are detailed in our Data Retention Policy [link to policy if applicable].
Links to Other Websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over those other websites. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Third-Party Processors
We may share your personal data with third-party service providers who process data on our behalf. These third parties are contractually obligated to ensure that your data is processed securely and in compliance with GDPR. If data is transferred outside of the European Economic Area (EEA), we ensure that appropriate safeguards are in place.
Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information in the following ways:
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Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
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If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected].
We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you have indicated that you wish this to happen.
Your Rights
Under GDPR, you have the following rights regarding your personal data:
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Right to Access
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Right to Rectification
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Right to Erasure
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Right to Restrict Processing
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Right to Data Portability
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Right to Object
Children’s Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16 without parental consent. If we discover that we have collected personal data from a child under 16 without verification of parental consent, we will delete that information promptly.
Contact Us
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible:
📍 Isaac Care
4 Quayside Business Park,
Mill Street, Townparks,
Dundalk, Co.Louth,
A91 WNH1
We will promptly correct any information found to be incorrect. If you have any questions or concerns about this Privacy Policy, or if you would like to exercise any of your rights under GDPR, please contact us at [email protected].