The Isaac Fall Alarm is a smart, easy to use, personal alarm which offers reassurance that your loved one can instantly access help whenever they need it.
The Isaac fall alarm integrates with our free family caring app, Isaac Care, which organizes “circles of care” for individuals. The app sends instant notifications of fall/SOS alerts to these circles while the fall alarm calls the designated emergency contact. Users can choose to have our 24/7 call center handle alerts or connect directly to a loved one. Privacy settings for circles of care can be adjusted to control personal information sharing.
Nominate 3 emergency contacts for the Isaac Fall Alarm to connect to. Giving you peace of mind that the people who care for you are always there at the push of a button.
Calls will be routed to contact 1 first, if unanswered will divert to the second, then the third. With the process repeating until the call is successfully answered.
Real-time notifications are visible through the Isaac Care app showing GPS location.
Our dedicated team are on hand 24/7, 365 days per year to respond to any SOS or fall alert. Giving you peace of mind that our dedicated team are on hand at the push of a button.
The team respond to all alerts, assess the situation and escalate to the appropriate response.
Real-time notifications are visible through the Isaac Care app showing GPS location.
Nominate 3 emergency contacts for the Isaac Fall Alarm to connect to. Giving you peace of mind that the people who care for you are always there at the push of a button.
With a once off upfront payment of €189
Save over €50 by availing of this package
Our dedicated team are on hand 24/7, 365 days per year to respond to any SOS or fall alert. Giving you peace of mind that our dedicated team are on hand at the push of a button.
With a once off upfront payment of €189
Save over €50 by availing of this package
Simply hold down the button for 3 seconds and the device will connect you to one of your emergency contacts
Have a conversation with your emergency contact through the device itself, no matter where you are.
As well as a phone call, your emergency contact will receive a push notification from the Isaac Care app and can use the app to see your current location in real time, so they know exactly where you are when you need help.
Our team will assess the situation and contact emergency services or your nominated friends/family members.
Included in the 24/7 Call Centre Supported Package Onlycontacts
No, our fall alarm uses a sim card – it works like a mobile phone meaning it can be used inside and outside the house.
No, the person using the fall alarm doesn’t need to have a mobile phone.
The sim card we use has excellent coverage nationwide, however we cannot guarantee connection in areas of poor sim coverage.
There is no need for any installation. When you purchase your fall alarm you will receive an application form by email which captures the details of the person using the device and the emergency contacts. The fall alarm will then be pre-configured and sent out by courier. When received it only needs to be turned on – so no set up required!
It is splash-proof not waterproof. We do not recommend using it in the shower.
If you have a pacemaker we don’t advise you to wear around your neck. Please only attach to a belt clip or keyring. This device must not be worn within 25cm of your pacemaker.
When the battery is running low, you will hear a voice prompt to charge it. There will also be an app notification to the circle of care. The device requires charging every 4-5 days.
For Irish customers VAT is charged at the rate of 23%.
95% of our UK customers qualify for VAT exemption. If the user has a chronic or ongoing medical condition or terminal illness they can quality for VAT exemption. See further details on the shop/payment page.
No problem this can happen! A short press of the SOS button within 60 seconds will cancel the alert and the emergency contacts will not be called.
The Isaac Fall alarm has an in-built accelerometer which can detect the impact of a fall. However, it may not detect a gradual fall or slump. We recommend pressing the alarm button for help in all eventualities.
All fall and SOS alerts are routed directly to 3 nominated emergency contacts. You choose the order of these contacts when filling in your application form. Allowing you to speak directly to our dedicated team through the device when you need help.
The call will always go to the first person on the list, if there is no response it will move to the second, then the third, this process will repeat until the call is successfully answered.
As soon as an alert is raised, the relevant circle of care in the Isaac app will receive a notification through to their phone, along with a phone call if they are one of your 3 nominated emergency contacts.
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